Remote & Desk-Side IT Support
Channel Relationships
Our vendor & channel relationships permit us access to the local supply of all hardware and software for any project requirement, in any location.
Personable Team
Our personable team, backed by planning, documentation and structure, ensures working with us is a breeze. multi-skilled and have access to key local resources, delivering the same standard of support & maintenance as your team would demand at HQ.
Resources Available
From endpoint monitoring & proactive maintenance, to both remote & desk-side support, we have the resources, presence and skillset to keep your users working effectively.
Why choose us?
Coverage
We have skilled resource stationed in most population centres nationally & internationally to provide round-theclock support to your teams.
Team-Backing
Benefit from a commerciallysound route to sourcing additional or specialist complementary resources to your internal IT team, with the flexibility lacked by hiring additional internal personnel.
Adaptable
Our client’s needs can differ considerably from site to site, which is why our approach & resources are adaptable to the specific issue, project or challenge at-hand.
Cost-Effective
Receive the cost benefits of not having to recruit and manage in-house IT resources for all of your locations. Our team offer a competitive bolt-on solution.
Expertise
Both as a business & by each individual technician, we hold a vast array of technical expertise, with qualifications & certifications from countless vendors & tech-brands.
NEED TO ENHANCE THE IT SUPPORT TO YOUR END USERS?
Book a free consultancy session with a member of our team to discover more about our complementary bolt-on IT Support services.
The Vedratek Advantage
Experience
Decades of experience. Between the team, we hold years of experience in delivering on a vast array of technical challenges, on a global scale.
Working Together
Better together. We give our clients access to the consoles and management tools we use. We won’t become a knowledge silo, retaining information away from you.
Ready
Ready & waiting. Our Helpdesk is managed with engineers, who answer the phone. There’s no triage or a complex web of hoops to jump through to obtain the support you need. Get straight to the expert.