IT Support

Covid-19 changed the way of working. Most people, due to lockdown, were forced to move to remote working. It proved to be effective, even though there were some exceptions. The pandemic turned the whole world upside down. Many employers are sure that despite a number of errors, which accompanied the massive transfer of staff to remote work,…

Let’s take a look ahead at the biggest technology trends set to shape 2021. In a recent McKinsey survey, executives said the share of digital products in their companies accelerated by seven years in just a few months. According to Shopify, there was 10 years’ worth of eCommerce growth in just 90 days during the…

Looking back on a year of unprecedented uncertainty, countless lessons have been learned across the board for everyone, including cyber security leaders and experts. The overnight change in working patterns meant millions of employees suddenly had to work from home, putting huge strain on access to IT systems. Threat actors weren’t resting on their laurels…

A majority of UK businesses are failing to adequately train their remote working employees to spot security threats, according to new research from iomart. The cloud services company based its Cyber Security Insights Report on the views of 1167 UK workers at C-level, director, manager and employee level. It found that over a quarter (28%) of their…

Although the pandemic forced employees around the world to adopt makeshift remote work setups, a growing proportion of the workforce already spent at least part of their week working from home, while some businesses had embraced a “work-from-anywhere” philosophy from their inception. But much as virtual events rapidly gained traction in 2020, the pandemic accelerated a location-agnostic mindset across…

One of the unexpected silver linings to the global coronavirus crisis has been the rapid growth the cloud industry has enjoyed. The shift to remote working during the various lockdowns that have taken place over the course of 2020, was largely, if not entirely, facilitated by cloud services. This has meant that while other sectors…

The security challenges posed by remote working aren’t solved through technology alone It is now almost a cliché to suggest 2020 has been a year like no other. From full national lockdowns to widespread limitations on social interaction, it’s hard to imagine how anyone, anywhere has not been affected in some way. For businesses, open-plan…

Making conference calls on the go could soon be easier than ever thanks to a major upgrade to Microsoft Teams. According to a Microsoft blog post, the firm has streamlined the calling experience in Teams, bringing call history, voicemail, contacts and the dial pad together in a single tab. Call recordings can also now be…

The world has seemed a better place lately, with improved optimism around an effective Covid vaccine. As one expert commented, we are not out of the woods yet but it seems like we are on the right path. What is becoming more apparent, though, is that, while firms are looking at their return to office…

Square Enix shifting to permanent remote work makes the transition seem inevitable, but it needs to be embraced for the right reasons This week, Square Enix’s Japanese operations announced that the remote working arrangements put into place to cope with COVID-19 are being made permanent. It’s unlikely that this will be the last such announcement;…